Gather Your OctoPrint Logs

This quick guide will help you gather logs from your OctoPrint instance. OctoPrint logs are useful for debugging plug-in issues.

OctoPrint logs can contain private information - never share them publicly.

Here's how to get your logs:

1. Open your OctoPrint portal, either on your local network or via OctoEverywhere
2. Go to OctoPrint's settings UI
3. Go to "Logging" in the settings UI
4. Delete your current logs:
   1. Find the log row that says "octoprint.log"
   2. Click the trash can icon to delete the current log.
5. Set Loggin Level:
   1. Under "Logging Levels" find "octoprint" and make sure the value is DEBUG
6. Press "Save" to close the settings UI
7. Reproduce your issue - ideally a few times.
8. Restart OctoPrint:
   1. Click the power icon in the top right OctoPrint's main portal UI
   2. Select "Restart OctoPrint"
9. Go back in the OctoPrint settings to the Logging settings panel.
10. Find the "octoprint.log" file row, and click the download icon.

Once you have the octoprint.log file, please attach it to your current support ticket. If you don't have an existing ticket, click here to open a new ticket!